Frequently Asked Questions
Ordering Process
Follow these simple steps to place your order:
- Add items to your wishlist by clicking the small Heart icon on the product page.
- Once done, go to your wishlist to view all selected items and check the total price.
- If the price is missing for any item, simply contact us and we’ll update it for you.
After reviewing your wishlist, you can contact us via chat and we’ll help you complete the order
How long is the shipping time?
To US: Most items arrive in 5-10 days.
To EU and other countries: 10-15 days.
Order preparation time:
- Clothes and bags: 3-5 days
- Shoes: 5-10 days
Why do items show a price range?
As we have a huge number of items, most listings display a price range.
90% of the time the final item price fits within the displayed range.
Occasionally the price can be higher due to materials such as leather, cashmere, silk, or other premium fabrics/options.
What payment methods do you accept?
We currently accept the following payment methods:
- Paysend
- Cryptocurrency (Bitcoin, Ethereum, SOL, XRP, USDT, USDC, etc.)
- PayPal
What is your return policy?
Due to the nature of our business, we generally cannot accept returns for items etc. (many returns are seized by customs).
Returns / Refunds are ONLY accepted when the item arrives damaged or broken.
Please contact us with clear photos of the damage immediately upon receipt if this happens.